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Refund policy

Return Policy

Le Blu Srl Unipersonale intends to guarantee the complete satisfaction of its Customers, offering them the possibility of returning one or more items and receiving a refund equal to the price of the returned items. The return must necessarily take place at the expense and under the responsibility of the Customer within 7 days of delivery and only on condition that the returned items are intact and never used.

 

Return conditions

To send one or more returns to Le Blu Srl Unipersonale, the Customer is required to comply with specific conditions:
A) Swimwear products must be tried on over your personal underwear. Returns of these items will be refused and shipped to the customer if the transparent hygienic protection label has been removed, or if the items show signs of use.
B) The items to be returned must not have been worn, ironed, washed or treated in any way.
C) The garments must necessarily be returned in the same conditions in which they were shipped to the Customer and must be packed and packaged appropriately.
D) All the other labels of the garment, both in fabric and pending, must necessarily be intact and in no case removed from the article.
E) The goods to be returned must be physically and only delivered no later than 7 working days from the date of delivery.
F) The customer who wishes to make a change of size, color or article, must submit the return procedure and place a new order on the justforlovelies.it website. Le Blu Srl Unipersonale reserves the right not to accept the returned goods and to return them to the Customer at the latter's expense.
G) We do not accept returns or exchanges for items with launch dates and / or Capsule collections.

 

The return procedure

A) To request the return authorization, the Customer must send a request to commerciale@leblu.it within 7 days of receiving the goods. The codes of the items to be returned must be specified in the e-mail. Once the return request has been received, the customer service of  will send the Customer a written confirmation with the specifications to follow.
B) The shipping price will be charged to the customer.
Send the package to Le Blu Srl Unipersonale in Via degli Artigiani 9, San Sebastiano al Vesuvio (NA) 80040. Shipping is at the Customer's own risk: Le Blu Srl Unipersonale is not responsible for any loss or damage due to non-packaging. adequate or delay in delivery. The items must be returned in the same packaging with which they were received or with the same method and type of the same.
All returned items will be inspected by the staff of Le Blu Srl Unipersonale who will verify compliance with the conditions and parameters listed in the return procedure. Le Blu Srl Unipersonale reserves the right to assess any additional charges that may be necessary to guarantee the re-sale of the returned items. These amounts will be established at the end of the evaluation of the conditions of the returns and communicated to the Customer.
C) In the event that a return request is made, it will be effective upon our authorization. Shipping costs and any customs charges will be borne by the customer.
The amount will be deducted from the final refund. If the customer chooses to receive a credit, he will receive a coupon code that can be used for another order and in this case the amount will be the same as the returned items.
D) In ​​the event that the customer receives defective goods, or that errors occur in shipments by justforlovelies.it, it is required to follow the same instructions above. justforlovelies.it reserves the right to request photographic evidence before authorizing returns for defective goods.
F) Returns authorized by justforlovelies. It, must be shipped from the same country in which the original order was delivered.
G) Le Blu Srl Unipersonale also reserves the right to refuse unauthorized returns or returns that do not comply with all the conditions provided.

For all aspects not specifically expressed, the European legislation for distance trading prevails.

 

Refund

If the return procedure has been carried out correctly, in compliance with all conditions, the Customer will receive an email confirming acceptance of the return. The refund due will be made by credit card (if the order was paid by credit card) Paypal credit (if the order was paid with Paypal) or bank transfer.

 

Produced and Distributed by Le Blu srl Unipersonale
VAT 03404510616 Head Office: South Asi area c / o Polo della Qualità - 81025 Marcianise (CE) - Italy